Certificate in Quality Management

Certificate in Quality Management


Course Code:  CQI001


The Certificate in Quality Management provides those responsible for service or product quality with the foundation for formal development in their role and an introductory qualification for new and potential quality managers. The qualification provides an understanding of what quality management means in an organisational context and the component parts of the quality management process.

Potential job roles:

Quality Technician, Customer Service Team Leader, Operations Team Leader, Engineering Technician.

The qualification consists of the following five units:

U301

People in quality

Level 3

Assignment

U302

Management system models

Level 3

Exam

U303

Monitoring and measuring for quality

Level 3

Exam

U304

Quality management

Level 3

Assignment

U305

Using quality to improve business performance

Level 3

Exam

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